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Frequently Asked Questions

This page covers commonly asked questions about the nutrition consultation process, payment details, insurance queries, and our collaboration process, helping you understand how we can support your journey towards better health and workplace wellness.

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If you have any further questions, please feel free to reach out here!

  • When should I book the appintment?
    We recommend booking your consultation at least two weeks in advance.
  • What to expect in nutrition consultation sessions?
    We will delve into defining your personal interpretation of 'healthy' and collaboratively create a tailored, achievable plan to meet your goals. Initial Consultation (50 minutes): The initial session is devoted to a comprehensive nutrition assessment. It includes a review of your medical history, a discussion about weight-related concerns, an analysis of your dietary and exercise patterns, and addressing any treatment-specific queries. This session also signifies the commencement of your nutritional education and the establishment of realistic goals for our ongoing partnership. Follow-Up Sessions (30 minutes): These sessions are customized to your unique needs, focusing on the objectives identified during the initial consultation. Frequency: New clients will meet with Cecilia for one initial consultation and one follow-up consultation within the first month. Old clients typically meet with Cecilia monthly, but the frequency can be adjusted to suit your individual requirements. Please consult with Cecilia to determine the best schedule for you. Cecilia is committed to equipping you with the necessary tools for a life enriched with balanced nutrition and a positive food mindset. Whether your goal is to adjust disordered eating habits, achieve a healthy weight range, or simply master the art of preparing balanced meals, she's here to guide you. To book an appointment with Cecilia, kindly use the link provided here.
  • When do you offer appointments?
    Appointment times are subject to Cecilia's availability. Please schedule a discovery call to book your appointment in advance.
  • What's your specialty?
    Specialties: Disordered Eating and Eating Disorders Body image concerns Food and mood Weight-inclusive care Intuitive Eating Gastrointestinal Health Low FODMAP Diet for Irritable Bowel Syndrome Gluten-Free Diet for Celiac Disease Weight Management & Fitness Assessment Women's Health Pre and post pregnancy PCOS Menopause and more... Prevention and Management of Diet-Related Chronic Diseases Cardiovascular disease Diabetes Hypertension and more...
  • What kind of clients do you work with?
    Clients of all sizes, genders, and identities are welcomed. Cecilia works with clients aged 10 and up.
  • Can you help me lose weight?
    Cecilia assists clients who have a medical necessity for weight loss. She adheres to the Health At Every Size® philosophy and does not endorse medically unnecessary dietary restrictions or weight loss. Her approach focuses on helping clients improve their relationship with food, guiding them to eat according to hunger and satiety signals, and shifting away from using food as a stress coping mechanism. During this process, clients may experience changes in weight, although weight loss is not the primary goal.
  • Are we a good fit together?
    Contact me to ensure that you are in the right place!
  • What languages do you offer your services in?
    Our services are available in both English and Mandarin, both oral and written communication.
  • What payment methods do you accept?
    Currently, we accept electronic wire transfers, WeChat Pay, and Alipay. Please contact us if you need a VAT invoice issued.
  • When should I pay?
    Depending on the services, we typically require clients to pay 50% of the total cost as a down payment upon contract signing, with the remaining 50% due before project delivery. For nutrition consultations, fees are charged following a successful booking.
  • What currencies do you accept?
    We accept RMB. If you need to make a payment in another currency, please feel free to contact us to discuss further.
  • How are you charged?
    The pricing is based on the services provided, usually calculated according to project requirements and by hourly rates. The billing and payment schedule is determined by the nature and length of the services required.
  • Do you take insurance?
    Please note that I am an out-of-network provider and do not accept insurance. If you require a dietitian who accepts insurance, I can provide a referral.
  • What are your refund policies?
    Late Arrivals: Consultations will begin and end as scheduled. Arriving late will result in a reduced consultation time, and the fee is non-refundable. If you are more than 15 minutes late, your consultation will be rescheduled, and a fee of 100 RMB will apply. Missed Sessions or Cancellations: A fee of 100 RMB will be charged if a scheduled consultation is canceled within 48 hours of the appointment. Refund Policy: A full refund will be issued if you cancel your appointment more than 48 hours before your initial nutrition consultation. The refund process may take 2-7 working days, depending on the payment method. Fees for nutrition services are non-refundable once the services have begun. If you are dissatisfied with the nutrition services, please communicate your concerns promptly.
  • Why should I collaborate with Cecilia?
    Cecilia's education and work experience, enriched by a multicultural background, equip her with a deeper understanding of your needs. If Cecilia is unable to assist you directly, she will refer you to suitable professionals, such as psychologists, registered dietitians, doctors, or other companies in both China and the United States. She is committed to putting clients first and providing scientifically sound advice.
  • How to collaborate with Cecilia?
    Contact us first. After the initial discussion, we will collect your information and inquiries through email or social media, followed by scheduling an online meeting for a more detailed discussion. We will then provide a comprehensive plan and project timeline. Upon your approval of the plan, we can promptly commence our collaborative project. The specific process and timeline will vary based on the project's type and complexity.
  • What qualifications and certifications do you have?
    Cecilia is certified as a Registered Dietitian in both the United States and China. She is also a certified personal trainer through the American Council of Exerciseâ„¢, and holds a Food Manager Certification through the ServSafe Certification program.
  • What are your privacy policies?
    We commit to safeguarding your privacy by adopting security measures that adhere to established industry standards. Your consultation records or documents will not be shared without your explicit written consent, and we assure you that your personal information will neither be sold nor traded. For further details about our privacy policies, please refer to the information provided here.
  • What are all those letters after your name?
    The Ed.M signifies that the individual has earned a Master of Education degree, with Cecilia specializing in Human Development and Psychology. The RD designation identifies someone as a Registered Dietitian.
  • What is the difference between a Nutritionist, an RD, and an RDN?
    Great question! The term "nutritionist" is more ambiguous. It can refer to someone with extensive education, such as a Ph.D. in nutrition science, or to someone with minimal training, like a weekend workshop certificate. The key is to ensure whoever you work with has comprehensive training for your specific needs. A Registered Dietitian (RD) is a qualified nutrition professional who has at least a Bachelor's degree in nutrition science, completed 1200 hours of supervised dietetic practice, and passed a national certification exam. Starting in 2024, RDs are required to earn a master's degree. To maintain their credentials, RDs are required to earn a minimum of 75 Continuing Professional Education (CPE) credits every five years. The terms RD and RDN mean the same thing. The RDN (Registered Dietitian Nutritionist) credential is a newer term endorsed by the Academy of Nutrition and Dietetics, primarily to leverage the more commonly recognized term "nutritionist." In the United States, only "Registered Dietitians" are qualified to work in clinical or medical settings, such as hospitals and long-term care facilities.
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